Returns


If you are returning unused merchandise, it must be returned in the condition you received it - with hangtags attached and inside the original packaging - within 30 days of your receipt of the order. Should you need to return your merchandise, please contact cservice@ful.com to obtain a return authorization. Please allow 7-10 days for us to process your return once we receive the item. All returns should be sent to us postage or freight prepaid. Return shipments are the responsibility of the customer. Shipping and handling costs may be incurred Your credit will appear after we have received and processed your returned item. Please allow one to two billing cycles for the refund to appear on your statement. If you purchased your product from a retail store or a website other than ful.com, please go directly to the original place of purchase.

If You Received the Wrong Product

Upon receipt of shipment from ful.com, please confirm your order. If the order was incorrectly fulfilled by Ful.com, please forward your order number and item that was shipped in error, or was missing from your order, to cservice@ful.com. We shall correct the order as soon as possible.
  
 
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