Cutting edge backpacks, luggage, dufffles, and accessories.
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Returns

Should you need to return your merchandise, please fill out the form below. All products must be returned in the condition you received it - with hang tags attached and inside the original packaging , unused - within 30 days of your receipt of the order.  Please allow 7-10 days for us to process your return once we receive the item. All returns should be sent to us postage or freight prepaid. Return shipments are the responsibility of the customer. Shipping and handling costs may be incurred Your credit will appear after we have received and processed your returned item. Please allow one to two billing cycles for the refund to appear on your statement. If you purchased your product from a retail store or a website other than ful.com, please go directly to the original place of purchase.
Please email us your return tracking number with your RA number to expedite your return processing. 

If You Received the Wrong Product 

Upon receipt of shipment from ful.com, please confirm your order. If the order was incorrectly fulfilled by Ful.com, please forward your order number and item that was shipped in error, or was missing from your order, to customerservice@ful.com. We shall correct the order as soon as possible.